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Telling us a page is wrong
This is the most useful mail we get, and the easiest for us to act on. Send:
- the address of the page;
- which figure or statement is wrong;
- where the correct version is published — the operator's own terms page or the regulator's register.
With a source we can fix a page the same week, and the check date on it changes. Without one we have nothing to put in place of what is there, because figures on this site only ever come from the operator or the regulator — see our editorial policy.
What we cannot help with
MobileCasinos24.com is a guide, not an operator. We do not run games, take bets or hold player funds. Account, payment and bonus disputes are settled by the casino or by the gambling regulator in your state, not by us.
If your account is locked, a withdrawal is pending, a bonus did not credit or a self-exclusion was not honoured, the two places that can act are the casino's own support and the gambling regulator in your state. We have no access to any operator's systems and no standing in a dispute between you and a casino. What we can do is correct our page if it described the term in question wrongly.
If gambling itself is the problem
Do not write to us first — call or text 1-800-MY-RESET (1-800-697-3738). The national problem gambling helpline is free, confidential and open around the clock. Our responsible gambling page lists the account tools worth setting, and self-exclusion explains how a block across licensed operators works.
About the site
Who runs MobileCasinos24.com, how it earns and what it will not claim is on about us; the review procedure is on how we review and rate casinos.
The site is published by Moraluna Studios N.V., Penstraat 35, Willemstad, Curaçao. Email: [email protected]. The site keeps no telephone line; the helpline above belongs to the national helpline service, not to us.
Send us a message
The form below goes to the same inbox. A page address and a link to the source make any correction faster to act on.